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How yonogame Handles Your Personal Data

At yonogame, we collect only the data we need to run your account securely and process transactions through UPI, Paytm and PhonePe.

End-to-End EncryptionNo Third-Party Data SalesIndia-Region ComplianceAccount Data on RequestCookie Transparency

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What This Policy Covers and Where It Applies

yonogame Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to every interaction you have with yonogame — account creation, login sessions, deposits via UPI or Paytm, withdrawals via PhonePe, and any support conversation you open with our team. Access to our services depends on local law and is available where local

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law permits. We process your data on servers that apply industry-standard encryption at rest and in transit. Data collected includes your name, contact address, payment identifiers linked to UPI or Paytm, device identifiers, and session activity logs. We do not sell, rent or exchange your personal
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data with unaffiliated third parties for marketing purposes. Retention periods are tied to your account status — active accounts retain transactional data for audit compliance, while closed accounts are purged on a rolling schedule set by applicable law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

DATA CONTACT CHANNELS

Reach Us About Your Privacy Rights

Email Privacy Team Send a written data request or deletion query to our dedicated privacy inbox. We aim to acknowledge every request within 48 hours and resolve it within 14 working days of receipt.

Live Chat Support Our live chat agents are available around the clock and can escalate any data-access or data-correction query directly to the privacy team without you needing to wait for email confirmation.

Help Centre Portal Log into your account, open the Help Centre and submit a privacy ticket. Ticket tracking lets you see the status of your request at every stage until it is fully resolved.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply layered security controls across every part of the platform — from the moment you enter your UPI handle at checkout through to the server logs that record your withdrawal confirmation.

Encryption in Transit

All data moving between your device and our servers travels over TLS encryption. This covers login credentials, UPI and Paytm payment details, and any personal information you submit through account forms.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to understand how pages are used. You can manage or decline optional cookies at any time through the cookie preferences panel.

Account Security Settings

Your account dashboard includes password-change tools and two-factor authentication options. We recommend enabling two-factor authentication to add an extra layer of protection beyond your login password.

Data Retention Schedule

Transaction records linked to UPI, Paytm or PhonePe payments are kept for the period required by applicable financial regulations. Once that period passes, records are deleted from active systems automatically.

Who Can Access Your Data

Access to your personal data within yonogame is restricted to staff whose roles require it — payment verification, fraud review and support. External parties only receive data where law or a valid court order requires it.

How to Request Changes

You may request a copy of your data, ask us to correct inaccuracies or request account closure via email or the Help Centre portal. We verify your identity before actioning any data change request.

Common Questions About Your Data and Rights

The questions below cover the data rights and privacy practices India account holders ask about most. If your question is not listed, contact our privacy team directly via email or live chat and we will respond within the timelines described above.

We collect your name, email address, mobile number, date of birth and any payment identifiers you link — such as your UPI ID or Paytm number. We also log device type, IP address and session timestamps for security purposes.

Payment details like your UPI handle or Paytm number are shared only with the payment processors needed to complete your transaction. We do not sell or share that data with advertisers or unrelated third parties under any circumstances.

Transactional and identity data is retained for the period mandated by applicable financial and legal regulations after your account closes. Once that period ends, your data is purged from active databases on a rolling automated schedule.

Yes. Submit a data access request through the Help Centre portal or by emailing our privacy team. After verifying your identity, we will prepare and deliver a structured copy of your personal data within 14 working days.

Log in, open a privacy ticket in the Help Centre, and describe the inaccuracy. Alternatively, email our privacy inbox with the details. We aim to review and correct confirmed inaccuracies within seven working days of your verified request.

We use strictly necessary cookies to maintain your login session and optional analytics cookies to measure page performance. Open the cookie preferences panel — accessible in the site footer — to review or decline any optional cookie categories at any time.

Access to yonogame depends on local law and is available where local law permits. If you are accessing the platform from a region where it is permitted, this Privacy Policy fully applies to your account and all data we hold about you.

How yonogame Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Controls

Account Security Settings

Data Retention Schedule

Who Can Access Your Data

How to Request Changes

Common Questions About Your Data and Rights

01 What personal data does yonogame collect when I open an account?

02 Does yonogame share my payment details with third parties?

03 How long does yonogame keep my data after I close my account?

04 Can I request a copy of all the data yonogame holds about me?

05 How do I ask yonogame to correct inaccurate information on my account?

06 What cookies does yonogame use and how can I manage them?

07 Is this Privacy Policy applicable to me if I access yonogame from India?

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